Terms and Conditions

Terms and Conditions

Welcome to Fastro Express. These terms and conditions outline the rules and regulations for the use of our logistics services and website.

1. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services

Fastro Express provides logistics and freight forwarding services including air, ocean, ground transportation, warehousing, and related services. Service availability, pricing, and delivery times are subject to change without prior notice.

3. Booking and Shipping

• All shipments must be booked through our authorized channels.
• Clients are responsible for providing accurate shipment details, including contents, weight, and dimensions.
• We reserve the right to refuse shipments deemed unsafe, illegal, or non-compliant with regulatory requirements.
• Customers must comply with customs, import, and export laws applicable to their shipments.

4. Payment Terms

• Payments are due according to the terms outlined in your invoice or contract.
• Late payments may incur additional fees or interest charges.
• Failure to pay may result in suspension or termination of services.

5. Liability and Insurance

While Fastro Express takes every reasonable precaution to safeguard your cargo, we are not liable for loss, damage, or delay caused by events beyond our control, including but not limited to natural disasters, strikes, or customs inspections.

We recommend that customers obtain adequate insurance coverage for their shipments. Insurance claims must be reported within the timeframes specified in the contract or local regulations.

6. Customer Responsibilities

• Clients must ensure proper packaging and labeling of goods for transportation.
• All required documentation, including customs paperwork, must be accurate and complete.
• Clients are responsible for compliance with all applicable laws and regulations.

7. Tracking and Communication

Fastro Express provides shipment tracking and customer support throughout the transportation process. We strive to keep customers informed of any significant delays or issues.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and using it solely to provide and improve our services.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after changes indicates acceptance of the revised terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Fastro Express operates, without regard to conflict of law principles.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Fastro Express
Email: support@fastroexpress.com